IR Plans & Playbooks
We build and validate incident response plans and runbooks for your environment, so your team knows what to do, and who calls who, before an incident happens.
Good incident response starts long before the incident. We help you get ready, with response plans, playbooks, and tested drills, and when something happens, we coordinate the response team, forensics, and recovery on your behalf.
We focus on the part of incident response that decides how the rest goes: preparation. When an incident does happen, you're not on your own.
We build and test your response plans so your team knows exactly what to do, who to call, and in what order, before anything happens. Readiness is the work we own: plans, playbooks, tabletop exercises, and post-incident review.
When an incident happens, we coordinate active response, digital forensics, and monitoring through vetted specialist partners, and manage the engagement on your behalf, so you have one point of contact who already knows your environment.
The parts we build and run ourselves, and the specialist response we coordinate when an incident happens.
We build and validate incident response plans and runbooks for your environment, so your team knows what to do, and who calls who, before an incident happens.
Structured simulation sessions that test your procedures, communication, and decisions under pressure, so gaps show up in a drill, not a real incident.
We help you put the right detection and monitoring in place and make sure it’s tuned to your environment, selecting and standing up the right solution, rather than leaving you with noise.
After an incident, we lead the review, what happened, what worked, and the control improvements that reduce the chance of a repeat.
A standing arrangement so that when you call an incident in, a coordinated response team is mobilised quickly, delivered through vetted partners and managed by us.
When an incident needs investigation, root cause, attacker activity, timeline, and evidence for legal or regulatory use, we coordinate specialist DFIR partners and manage it for you.
In a crisis, clarity saves time. Tabletop exercises help your team prepare by simulating real-world situations in a safe, controlled environment, closing the gaps before a real incident does.
We run structured walkthrough sessions covering your most likely threat scenarios, ransomware, insider threat, data breach, and supply chain compromise. Teams learn their roles, escalation paths, and decision points without the pressure of a live incident.
For mature teams, we design bespoke simulation exercises tailored to your sector, infrastructure, and specific adversary profiles, stress-testing your team's response, communication, and decision-making against scenarios your business would actually face.
Methodology
Effective incident response requires a structured approach. Our methodical process ensures comprehensive preparation, swift action during a crisis, and continuous improvement after.
01 · ASSESS & TRIAGE
On escalation, we rapidly assess scope, validate the threat, and prioritise containment, and, where active response is needed, mobilise the coordinated response team.
02 · DETECT & ANALYSE
Forensic analysis, attacker activity, dwell time, lateral movement, and data exposure, to understand what happened and how (coordinated with DFIR partners).
03 · CONTAIN & ERADICATE
Attacker footholds are removed, persistence is cleared, and affected systems are hardened before they return to production.
04 · RECOVER & IMPROVE
We oversee safe restoration, verify backup integrity, and produce a post-incident report with lessons learned and control improvements.
Practical, implementable guidance that empowers your team to manage and recover from incidents effectively, not just a report after the dust settles.
A custom IR plan covering roles, escalation, communication templates, and decision trees, ready to activate the moment an incident occurs.
Findings from scenario simulations, gaps identified, decisions evaluated, and specific improvements for each team.
A post-incident review covering root cause, timeline, impact, and a prioritised list of controls to prevent recurrence.
A sequenced, effort-estimated plan addressing every gap, ranked by business impact and implementation complexity.
Our incident response work is led by practitioners with hands-on experience of real incidents. The model is simple: we own your readiness and coordinate the specialist response, so you deal with one team that already knows your environment.
From readiness through recovery, you deal with the same team.
Active response, forensics, and monitoring handled through vetted specialist partners.
Your plans and playbooks are exercised before an incident, not written during one.
A standing arrangement that mobilises a coordinated response when you call it in.
Tell us about your environment and what's prompting you to explore incident response. We'll respond with a clear next step, usually a short scoping call.
Active incident? Call first
If you're experiencing an active incident right now, call us directly, do not wait for email.
A scoping call first
A conversation to make sure we're the right fit, with no obligation.
Confidential by default
Everything you share stays private; we're glad to sign your NDA before we discuss specifics.
Whether you're putting incident response in place or facing an active situation, we're here. No sales pitch, just direct help.